Privacy Policy
This page is a starting template, not legal advice. Before publishing, have it reviewed by a licensed attorney familiar with US privacy law (including CCPA/CPRA if you have California site visitors or clients), Singapore's Personal Data Protection Act (PDPA) as the entity's home jurisdiction, and India's Digital Personal Data Protection Act given the sourcing offices there. Replace all remaining bracketed placeholders with your actual business details.
01 Introduction
This Privacy Policy explains how SCV Tech Pte Ltd ("RFQIndia," "we," "us," or "our") collects, uses, discloses, and protects information when you visit rfqindia.com (the "Site") or engage our sourcing and procurement services (the "Services"). By using the Site or Services, you agree to the practices described in this Policy.
02 Information we collect
Information you provide directly
- Contact details (name, company, email, phone number) submitted through our contact or RFQ forms
- Component specifications, drawings, technical documents, and order details you share with us
- Communications you send us by email, form, or phone
- Payment and billing information necessary to process transactions (processed via third-party payment processors; we do not store full payment card details)
Information collected automatically
- Usage data such as pages visited, time on site, and referring URLs
- Device and browser information (IP address, browser type, operating system)
- Cookies and similar tracking technologies (see Section 4)
03 How we use your information
- To respond to RFQs, provide quotes, and deliver sourcing and procurement services
- To communicate with you about orders, inquiries, and account matters
- To improve our Site, Services, and internal supplier-vetting processes
- To comply with legal, tax, customs, and export/import documentation obligations
- To send occasional updates or marketing communications, where you have not opted out
04 Cookies and tracking technologies
We may use cookies and similar technologies to operate the Site, remember preferences, and understand usage patterns. You can control cookies through your browser settings; disabling cookies may affect Site functionality. [Insert details of any specific analytics or advertising tools used, e.g. Google Analytics, and link to an opt-out mechanism if applicable.]
05 How we share information
We do not sell your personal information. We may share information with:
- Vetted suppliers and manufacturers, to the extent necessary to fulfill your RFQ or order (e.g., sharing your drawings/specs with a factory for quoting or production)
- Third-party service providers who support our operations (e.g., freight forwarders, customs brokers, quality inspection partners, payment processors, email/CRM providers), under confidentiality obligations
- Government or regulatory authorities where required for customs, tax, or legal compliance
- A successor entity in the event of a merger, acquisition, or sale of business assets
06 Data retention
We retain personal information for as long as necessary to provide the Services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. [Insert specific retention periods if known, e.g. "transaction records are retained for 7 years to comply with tax and export documentation requirements."]
07 Your privacy rights
California residents (CCPA/CPRA)
If you are a California resident, you have the right to: know what personal information we collect and how it is used; request deletion of your personal information, subject to certain exceptions; correct inaccurate personal information; opt out of the sale or sharing of personal information (we do not currently sell personal information); and not be discriminated against for exercising these rights. To exercise these rights, contact us using the details in Section 12.
Other US state residents
Depending on your state of residence, you may have similar rights under applicable state privacy laws. [Review which state privacy laws apply based on where your clients are located, e.g. Virginia, Colorado, Connecticut, Utah.]
All users
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond within a reasonable timeframe consistent with applicable law.
08 Data security
We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
09 Children's privacy
Our Site and Services are intended for business use by adults and are not directed to children under 18. We do not knowingly collect personal information from children.
10 International data transfers
SCV Tech Pte Ltd is a Singapore-registered company with sourcing operations in India (Chennai and Mumbai). Information you provide may be transferred to, stored, and processed in Singapore, India, and other jurisdictions where we or our service providers operate. By using our Services, you consent to this transfer.
11 Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be communicated through the Site or by direct notice where appropriate.
12 Contact us
Questions about this Privacy Policy or requests regarding your personal information can be directed to: admin@rfqtech.biz, or by mail to 9 Straits View, Singapore 018937.